**Prices**

All product prices are presented excluding VAT in accordance with Article 1, paragraph 58, Law 190/2014 (flat-rate scheme).

**Payment Methods**

You can use various payment methods such as credit cards, PayPal, or Bank Transfer (order processing times may be longer).

**Delivery Methods and Costs**

The cheapest shipping cost shown refers to standard postal delivery.
Postal service shipments do not include tracking. Therefore, in case of delays, issues, or loss, we will not be able to offer any support.
However, on average, 98% of postal deliveries reach their destination within a reasonable time frame.
Delays may occur in remote areas, islands, or places that are not served daily.
Our items are sent in standard letter envelopes, so do not expect a traditional parcel.
Delivery is made directly to your mailbox by the postman. Please make sure that your name (as registered in your order) is clearly visible on your mailbox.
If you prefer faster and trackable delivery, please choose express courier shipping (GLS or DHL) where available (not all countries are covered).

**ATTENTION:**

All non-EU shipments may be subject to additional customs duties and/or other charges required by the customs or fiscal regulations of the destination country. These costs will always be borne by the buyer/importer. In case of non-payment and return of the goods to the sender, any costs charged by the shipping company for the return will be deducted from the total paid.

**RETURN AND REFUND POLICIES - RIGHT OF WITHDRAWAL AND WARRANTY**

ItalPads recognizes the right of withdrawal as provided by current legislation within 30 days from the date of receipt.

The refund will be made using the original payment method.

**Return Period**: 180 days.

**FREE Return**: The return must be requested within 180 days, followed by the issuance of an authorization code and a prepaid label that must be downloaded and printed.

**Return Method**: by mail.

**Refund Time**: within 5 days of receiving the goods, a credit for the exact amount paid will be issued.

Products must not be opened, must be in their original packaging, or must not have been used.

**INVOICING**

All items are sold without VAT (flat-rate fiscal italian schemes) and exempt from the obligation to issue a fiscal receipt pursuant to Article 22 of Presidential Decree No. 633 of 1972, and Article 2, letter oo), of Presidential Decree December 21, 1996, No. 696 as provided for mail-order sales.
For accounting reasons, we will not issue invoices for amounts less than 100.00 Euros.

For any orders placed for amounts less than this and for which an invoice is required, we will provide a full refund and cancel the order.

All invoices for amounts over 100.00 Euros will be issued exempt from VAT pursuant to Article 1, paragraph 58, Law 190/2014 (flat-rate scheme).